POLICY PAGE DESIGN
Refund and cancellation policy
Know the terms before payment
Draft structure - not an adopted policy. Final wording depends on the academy’s legal identity, location, services and actual data practices. Complete and review before launch.
Live learning
Define cancellation windows, missed sessions, rescheduling and class cancellation by the academy.
Recorded courses
Define access activation and the refund conditions that apply to digital learning.
Digital downloads
State conditions for free and paid downloads, including any applicable consumer rights.
Refund process
Explain how to request a refund, how requests are reviewed and the expected payment processing period.